fb677 Privacy Policy

Introduction

fb677 is committed to protecting the privacy of every player who uses our platform. We recognise that the personal data you entrust to us is valuable, and we take our responsibility to handle that data with care and transparency seriously. This Policy sets out, in plain and accessible language, exactly what data we collect, why we collect it, how long we keep it, and what choices you have.

fb677 operates as an online entertainment and betting platform serving players across Bangladesh, including users in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Given the personal and financial nature of the services we provide, we apply strict data protection standards to every aspect of our operations. This Policy applies to all data collected through the fb677 website, mobile platform, customer support channels, and any promotional communications you receive from us.

This Policy should be read alongside the fb677 Terms & Conditions and Responsible Gaming policy, which together form the complete framework governing your relationship with the fb677 platform. In the event of any conflict between this Policy and a more specific data notice provided at the point of data collection, the more specific notice shall prevail.

Data We Collect

fb677 collects personal data through several channels: directly from you during registration and account management, automatically through your use of the platform, and in some cases from trusted third-party sources such as payment providers and identity verification services. The categories of personal data we collect include:

fb677 does not collect sensitive personal data such as biometric data, health information, religious beliefs, or political opinions unless specifically required by applicable law and with your explicit consent. We also do not store full mobile banking PIN codes, full card numbers, or account passwords in retrievable form on our servers.

How We Use Your Data

fb677 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your explicit consent or as otherwise required by law:

• Account creation and management: To register your account, verify your identity, and manage your ongoing relationship with the fb677 platform.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and banking partners, and to maintain accurate financial records.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorised account access. This includes automated monitoring of betting patterns and transaction behaviour.
• Regulatory compliance: To fulfil our obligations under applicable law, including Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform improvement: To analyse usage patterns, diagnose technical issues, and improve the performance, stability, and features of the fb677 platform.
• Responsible gaming: To monitor gambling activity for signs of problematic behaviour and, where appropriate, to apply account restrictions or initiate responsible gaming outreach.
• Promotional communications: To send you information about bonuses, promotions, and platform updates, where you have opted in to receive such communications. You may withdraw this consent at any time.

Legal Basis for Processing

fb677 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity involved:

• Contractual necessity: Processing required to perform the contract between you and fb677 — specifically, to operate your account, process your bets, and handle your financial transactions.
• Legal obligation: Processing required to comply with applicable laws, including KYC, AML, and data reporting obligations imposed on online gaming and financial service operators.
• Legitimate interests: Processing conducted to pursue the legitimate business interests of fb677, such as fraud prevention, platform security, responsible gaming monitoring, and internal analytics — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily in relation to optional marketing communications. You may withdraw your consent at any time by contacting support at [email protected].

Where fb677 relies on legitimate interests as the legal basis for processing, we conduct a balancing assessment to ensure that our interests do not unduly prejudice your rights. You may request information about these assessments by contacting our support team.

Data Sharing & Disclosure

fb677 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited and controlled circumstances:

• Payment processors: Transaction reference data is shared with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank solely for the purpose of processing your deposits and withdrawals. These providers process your data under their own privacy policies and are independently responsible for their data handling practices.
• Game software providers: Technical session data (such as player session tokens and game round IDs) is passed to game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to facilitate game delivery. No personally identifiable information beyond what is strictly required for game operation is shared with these providers.
• Identity verification services: During KYC procedures, identity documents you provide may be processed by a third-party verification service operating under a data processing agreement with fb677. These services do not retain your documents beyond the verification process.
• Fraud prevention and security partners: Anonymised or pseudonymised technical data may be shared with cybersecurity and fraud detection services to protect the integrity of the fb677 platform.
• Legal and regulatory authorities: fb677 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of fb677, its players, or the public.

Cookies & Tracking Technologies

fb677 uses cookies and similar tracking technologies (including local storage and session storage) to operate and improve the platform. The following types of cookies may be placed on your device when you access fb677:

fb677 does not use advertising cookies, retargeting pixels, or any tracking technology that shares your browsing behaviour with third-party advertising networks. You may adjust your browser settings to block or delete non-essential cookies at any time, though doing so may affect the functionality of certain platform features.

Data Security

fb677 implements a layered approach to data security, combining technical controls, procedural safeguards, and staff training to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our core security measures include:

• SSL/TLS encryption on all data transmissions between your device and fb677 servers.
• Encryption of sensitive data fields (including password hashes and payment reference data) at rest using industry-standard algorithms.
• Role-based access controls ensuring that fb677 staff can only access the personal data strictly required for their job function.
• Regular security assessments and vulnerability testing of the fb677 platform infrastructure.
• Two-factor authentication available to players for enhanced account security.
• Automated monitoring systems designed to detect unusual login patterns, mass data access requests, and other indicators of a potential security incident.

While fb677 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your own account credentials confidential and for notifying fb677 immediately at [email protected] if you believe your account has been compromised.

Data Retention

fb677 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law. Our general data retention schedule is as follows:

Upon expiry of the applicable retention period, fb677 will securely delete or anonymise your personal data in a manner that prevents reconstruction. Where deletion is not immediately possible due to technical constraints, the data will be isolated and protected from further processing until deletion can be completed.

Your Rights

As a data subject, you hold the following rights in relation to the personal data fb677 holds about you. To exercise any of these rights, please submit a written request to [email protected] from the email address registered to your fb677 account. fb677 will respond to all valid requests within 30 days of receipt.

• Right of Access: You may request a copy of all personal data fb677 holds about you, along with information about how it is being used and with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent, or where the data has been unlawfully processed. This right is subject to our legal retention obligations — we cannot delete data we are legally required to retain.
• Right to Restrict Processing: You may request that we temporarily halt the processing of your personal data in certain circumstances, for example while the accuracy of that data is being contested.
• Right to Object: You have the right to object to processing based on our legitimate interests or for direct marketing purposes. Where you object to marketing, we will cease processing your data for that purpose immediately.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request a copy of your personal data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Children & Minors

fb677 strictly prohibits the use of its platform by individuals under the age of 21. We do not knowingly collect, store, or process the personal data of any person under 21 years of age. Our registration process includes age verification steps designed to prevent underage access.

If fb677 discovers or is notified that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data from our systems and close any associated account. Any funds deposited by an underage user will be returned to the originating payment method after completing the necessary verification.

International Data Transfers

fb677 primarily processes personal data within systems and servers serving the Bangladesh region. However, some of our third-party service providers — including game software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may be headquartered or operate infrastructure outside of Bangladesh.

Where personal data is transferred to a third-party processor operating outside Bangladesh, fb677 ensures that appropriate contractual safeguards are in place, including data processing agreements that require the recipient to apply data protection standards equivalent to those applied by fb677. We do not transfer personal data to third parties in jurisdictions that do not provide an adequate level of data protection without first implementing appropriate protective measures.

Technical session data passed to game providers for the purpose of game delivery is pseudonymised where possible and does not include directly identifiable information such as your full name, contact details, or payment account numbers.

Changes to This Privacy Policy

fb677 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players via a prominent notice on the fb677 platform and, where appropriate, via the email address registered to your account.

The updated Policy will take effect from the date indicated in the "Last Updated" field at the top of this document. Your continued use of fb677 following the publication of a revised Policy constitutes your acceptance of the changes. We recommend reviewing this Policy periodically to stay informed of how we handle your personal data.

Previous versions of this Privacy Policy are available upon request by contacting [email protected]. fb677 maintains an internal archive of superseded policy versions for reference and compliance purposes.

Contact & Data Requests

For all matters relating to this Privacy Policy — including data subject rights requests, questions about how your data is used, concerns about a potential data breach, or requests to withdraw consent for marketing communications — please contact the fb677 support team using the details below.

Data Support Contact:
Email: [email protected]

All privacy-related correspondence must be submitted in English to ensure accurate and timely handling by our compliance team. Please include your registered account username (do not include your password) and a clear description of your request or concern. fb677 will acknowledge receipt of your request within 3 business days and provide a substantive response within 30 calendar days.

All support operations and response time commitments are governed by Bangladesh Standard Time (BST, UTC+6). fb677 support is available 24 hours a day, 7 days a week, including during Eid, BPL season, and all public holidays observed in Bangladesh.